KB-1393 "Working...Working..." persists after Portal form is fully loaded

This issue has been resolved in an Appian hotfix/new Appian version. Please apply the latest hotfix to your Appian installation or upgrade to the latest version of Appian.

Symptoms

When opening a portal form in Appian 17.2, the "Working..Working..." message at the bottom of the form persists indefinitely despite the form fully loading. This issue is only seen with chained tasks.

Cause

This issue has been resolved via AN-87217 in Appian 17.2 Hotfix Package C.

Action

Apply the latest hotfix to your Appian installation.

Affected Versions

This article applies to Appian 17.2.

Last Reviewed: January 2018