KB-1403 Rescheduling Cloud Installation Upgrades

The Cloud Installations site allows authorized technical support contacts to manage the upgrade schedule for their Appian Cloud installations.

Appian Cloud customers are kept current on Appian software, with updates typically being scheduled for completion within 30 days of a new release. Information on Appian releases and support expirations schedules can be found here.

A list of the current upgrade status for each cloud site is shown in the grid.

If the displayed upgrade schedule is acceptable, no further action is required.

Users who would like to reschedule the time of the upgrade for a site may do so by pressing the Reschedule link in the Action column.

Note: Only upgrades that are currently scheduled can be rescheduled. Upgrades that are not currently scheduled will have N/A in the Action column.

Users are able to schedule an upgrade from a selection of available maintenance windows.

A confirmation message will be displayed for you to accept the new time. Once the information is confirmed, maintenance window email notifications are sent. Users are able to reschedule the window up to 10 minutes before the start of the scheduled window.

Affected Versions

This article applies to Appian Cloud.

Last Reviewed: March 2019