The Java Virtual Machine hosting the application server experiences a crash. A crash hs_err_pid*.log file will be generated, containing any one of the following references as the problematic frame:
This is caused by a known issue with certain versions of the Lucene library. See LUCENE-6943 for additional details.
Update the JVM to the latest supported version for your instance of Appian. If the issue persists after this action, please open a case with Appian Technical Support.
This article applies to all self-managed versions of Appian.
Last Reviewed: December 2017
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