When configuring an LDAP connection, the username to test the connection with cannot be edited. As a result, an incorrect username may be displayed on the test screen, preventing testing and saving the configurations successfully.
If LDAP authentication is not restricted to a group or if the currently logged in user is part of the LDAP authentication group, Appian automatically assumes that the currently logged in user's credentials should be used to test the connection.
If there is no LDAP user corresponding to the name of the currently logged in user, perform the following to enable editing the LDAP username:
If there is an LDAP group already configured:
Alternatively, you may temporarily replace the LDAP group with another one that does not contain the user. The group setting will not impact the ability to test and can be replaced with the actual LDAP group after the test is successful.
This article applies to Appian 7.11 and later.
Last Reviewed: January 2018
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