When attempting to open a Word document using the Word Doc from Template Smart Service, a parsing error is thrown, as such:
An HTML formatting tag, such as <i> or <b>, or the characters &, <, and >, can cause this parsing error.
For process variables, constants, and typed values, do not use HTML formatting tags, such as <i> or <b>, or the characters &, <, and >. If necessary, use the toHtml() function to remove these characters (i.e. rather than using <, use toHtml(<)).
This article applies to Appian 17.1 and later.
Last Reviewed: January 2018
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