KB-1461 How to update SAML configurations for use with a new IDP signing certificate

Purpose

The following steps will need to be performed in the Appian Administration Console once the new IDP signing certificate has been installed on the IDP side.

Instructions

The following steps should be attempted on a non-production environment first, before making the changes on production.

  1. Obtain the new IDP metadata for the connection once the new IDP certificate has been successfully installed.
  2. Log into Appian as the System Administrator and navigate to Administration Console > Authentication > SAML.
  3. Delete the existing Identity Provider Metadata file and upload the new file from Step 1.
  4. Select Done and click Save Changes.
  5. Test the settings by clicking Test, and a new window/tab will be redirected to the IDP login page. Enter the credentials for the same user in Appian. 
  6. When the authentication is successful, close the test window and click on Test Completed.
  7. Click Save Changes to complete the update.

Affected Versions

This article applies to Appian 7.11 and later.

Last Reviewed: September 2022

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