KB-1525 "java.lang.IllegalStateException: basedir <directory>\ear\suite.ear\web.war does not exist" error thrown during application server startup

Symptoms

During application server startup, the following error is thrown:

21:47:40,069 INFO [stdout] (ServerService Thread Pool -- 92) 2018-03-15 21:47:40,067 [ServerService Thread Pool -- 92] ERROR com.appiancorp.common.config.ConfigObjectRepository - An error occurred while trying to retrieve the list of resources for the config object: [null] 
21:47:40,074 INFO [stdout] (ServerService Thread Pool -- 92) java.lang.IllegalStateException: basedir <INCORRECT_APPIAN_HOME>\ear\suite.ear\web.war does not exist. 
...

The application server ultimately fails to start.

Cause

The value of AE_HOME defined in appian-home.properties located in <APPIAN_HOME>/ear/suite.ear/conf is not configured correctly.

Action

To fix this issue, perform the following:

1. Stop the application server.
2. Edit appian-home.properties and set the value of AE_HOME to the correct value of <APPIAN_HOME>.
3. Start the application server.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: March 2018