KB-1667 How to modify the email header/footer

Purpose

This article outlines how to modify the default email header or footer.

Instructions

The HTML Templates are configurable by uploading a new version.

18.1 and earlier

1. Log in as a Designer.
2. Navigate to Runtime Data.
3. Select Documents and expend the Communities list.
4. Click on Default Community and then System Knowledge Center.
5. Select E-mail Templates.
6. Click on the checkbox at the left of emailFooter or emailHeader.
7. Click on Download and modify the file with a text editor.
8. Click on New Version (do not delete the initial version) and upload the file that has been modified.

18.2 and later

1. Log in as a Designer.
2. Navigate to Appian Designer.
3. Click on Objects.
4. Click on the checkbox at the left of emailFooter or emailHeader.
5. Click on More and then on Download.
6. Unzip the folder and modify the file with a text editor.
7. Click on More, then on New Version (do not delete the initial version) and upload the file that has been modified.

Affected Versions

This article applies to all versions of Appian.

Last Reviewed: August 2018