1. Basic users are unable to see content in Tempo. The following is a screenshot that illustrates this behavior:
2. In the application server log, the following error is thrown:
INFO [stdout] (ajp-/0.0.0.0:8009-8) Caused by: PrivilegeException[null=>null]: User Does Not Have Rights to Perform this Operation
3. When navigating to the user's Profile, an error pop-up appears with the following text:
An error was encountered while processing your request. Please try again.
4. When navigating to the user's Settings page, the following pink box error appears:
This issue occurs under the following conditions:
First, verify that the User Pictures folder is present in the Default Community. This KB article details how to determine the presence of the folder and how to retrieve it.
Then, verify the security on this folder:
Verify that the group All Users has the viewer permission on the User Covers folder:
This article applies to all versions of Appian.
Last Reviewed: August 2018
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