RegistrationCancellation PolicyPayment PolicyAcademy Online SupportAcademy Online CompletionClassroom AcademyLocation/AccomodationsCredentials
Who can register for Classroom Academy and access Academy Online?
Classroom courses are only available to customer and partners. If you are interested in becoming a customer or partner, email firstname.lastname@example.org.
Academy Online is available to anyone with a Community account.
How do I access Academy Online?
How do I register for Classroom Training?
What happens after I register for Classroom Academy?
How long does the registration process take?
Usually your registration will be approved within 24 hours.
When should I receive my confirmation email/course details?
After confirmation of payment, it usually takes about 24 hours to receive your confirmation email.
Are there prerequisites for Appian courses?
Yes, for some courses. Each course agenda lists the prerequisite and next course recommended.
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When do I need to notify Appian of a cancellation?
Notification of cancellation must be received at least seven (7) business days prior to the start date of the class. If you don’t show up for class and fail to provide adequate cancellation notice, the entire training fee for that class shall be forfeited. This policy applies to all accepted payment methods.
Appian reserves the right to reschedule any class at its discretion.
Appian also reserves the right to cancel a class at its discretion.
What forms of payment does Appian accept?
Classroom Courses can be purchased through Community using either a purchase order or credit card.
Where can I find a list of available online courses?
All available courses are listed in our Course Catalog.
Should I be aware of any system requirements?
The latest version of Internet Explorer, Chrome, or Firefox is recommended for viewing content.
How will content be structured?
Each course or topic contains videos. Some courses or topics also contain interactive quizzes and/or supplementary exercises. These are self-paced, so you can start and stop at your convenience. While video content is not downloadable, you can go back to the material whenever you want.
What version of Appian will the course content be on?
Content will be based on the latest release of the Appian.
Will any additional materials/documentation be provided?
Some courses will include embedded links to our documentation.
What if I stop in the middle of a module, will I be able to continue where I left off?
You can restart the module where you left off.
Who should I contact if I have trouble viewing any content?
For any issues, please email email@example.com.
Do I have to download any software?
The latest version of Internet Explorer, Chrome, or Firefox is recommended for viewing content on Academy Online.
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Can I review the material after completing a topic?
You will have access to all the modules of a topic even after you complete it for up to one year.
How can I see what topics I’ve completed?
Go to My Courses to see the full list of your enrolled courses, both past and current.
What are the hours for Classroom Academy?
All classes run from 9 AM to 5 PM. Friday usually ends earlier to accommodate travel schedules.
Do you offer course materials?
The Academy Reference guide is provided to students for certain classroom courses.
Where are Appian Headquarters located?Appian has 3 headquarters worldwide where we conduct public training.
US - 11955 Democracy Drive, Suite 1700, Reston, VA 20190
UK - 24 Martin Lane, London EC4R 0DR
AUS - 1/92 Pitt Street, Sydney New South Wales, 2000, Australia
Does Appian have any arrangements for discounted accommodation?Appian has a limited number of preferred rooms at the Hyatt Regency Reston for those attending training at our US headquarters. Just mention Appian when booking to receive the discount.
Where can I learn more about Appian credentials?
Information on Appian Credentials is available on the Community Training Page.
For credential inquiries, please contact firstname.lastname@example.org.
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