In this customer-oriented world, one of the pre-requisites to ensure top-notch customer service is having accurate and up-to-date information about your clients. Physical address is one of the key components that makes up customer identity. Approximately 20% of addresses entered online contain errors - spelling mistakes, wrong house numbers, incorrect postal codes, formatting errors that don’t comply with a country’s postal regulations. This can result in late or undeliverable shipments, a big and costly concern for companies doing business domestically and across borders.
Having clean, standard and accurate physical addresses has following benefits:
The address validation component will have options to validate and standardize addresses using USPS (for US based addresses) and Melissa (international addresses including US).
© 2020 Appian. All rights reserved.