Appian Community and Appian Academy are being upgraded. From July 24–August 3, the Appian Community will be in read-only mode. During this time, the site will be read-only and user registration will be disabled. We apologize for any inconvenience this may cause, but a more secure, stable, and performant Community experience is coming soon!
The new Appian Community launches August 3, followed by Appian Academy on August 7. During the migration, Appian Community Edition, Appian Academy, Documentation, Certifications, Instructor-led Customer Training, Partner Sales Training & Accreditation, and Forum (for Appian Partners and Customers only) will remain available.
Overview
In this customer-oriented world, one of the pre-requisites to ensure top-notch customer service is having accurate and up-to-date information about your clients. Physical address is one of the key components that makes up customer identity. Approximately 20% of addresses entered online contain errors - spelling mistakes, wrong house numbers, incorrect postal codes, formatting errors that don’t comply with a country’s postal regulations. This can result in late or undeliverable shipments, a big and costly concern for companies doing business domestically and across borders.
Having clean, standard and accurate physical addresses has following benefits:
Key Features & Functionality
The address validation component will have options to validate and standardize addresses using USPS (for US based addresses) and Melissa (international addresses including US).