Includes a Smart Service "Extract Zip" which will unzip the contents of a given Appian zip document into the destination Appian folder. The newly created/updated documents will be returned as the output. The unzipping process will maintain the folder structure in Appian.
We are using this plugin to extract .zip file and it is working fine in DEV, SIT and UAT but in PROD - though it is executed without error, the file is not getting extracted. Is there any way we can fix this? Please suggest.
Please note, for the first time we ran this PROD, it extracted but from the second time it is giving the document variable as blank.
If you have not tried it already, enable the following logger in your application server:
Then reproduce the issue. The additional log entries in the app server log should give you more information on what may be going wrong.
More details on how to enable custom loggers here: docs.appian.com/.../Customizing_Application_Logging.html
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