Overview
Must Install "Chat Bot Services Connected System" Plugin.
This plug-in provides an embeddable AI chat interface for Appian applications, enabling users to interact with AI services such as OpenAI, Azure OpenAI, Gemini, Anthropic, or custom endpoints directly within Appian. It is designed for business workflows requiring conversational AI, knowledge retrieval, customer service, or virtual assistant experiences. The component supports both free-form chat and structured feedback loops, making it suitable for enterprise-grade deployments where AI-assisted interaction can improve productivity and decision-making.
Key Features & Functionality