Overview
One of the challenges in the manufacturing industry is to ensure the quality and reliability of the products that reach the customers. Often, companies design and build their products and then outsource the mass production to original equipment manufacturers (OEMs). OEMs then sell the products to vendors, who are responsible for distributing them to the customers. However, this process can create a gap between the product developers and the end-users, especially if the customers have multiple machines that require frequent service and maintenance. In such cases, it is important to have a clear communication and feedback mechanism among all the parties involved, as well as a robust service network that can address the customer's needs promptly and effectively.
Key Features & Functionality
This product is designed to support three types of users: product designers, OEMs, and vendors.
Features:
Benefits & Business Impact