EXL Underwriting Workbench

Use Case Details

  • Underwriters often face challenges with fragmented and inaccessible data, which can hinder their ability to make informed decisions
  • Manual and slow workflows can lead to significant time spent on non-value-added tasks, reducing overall productivity
  • Without a unified platform, risk assessments can vary widely, leading to inconsistent underwriting decisions.
  • Ensuring compliance with complex regulations can be difficult without sophisticated tools to monitor and manage risk
  • Many insurers are burdened by outdated systems that limit their ability to integrate new technologies and streamline processes
  • Lack of a consolidated view of customer data can impede effective risk management and customer service
  • Poor data quality can affect the accuracy of risk assessments and decision-making

Key Features & Functionality

  • Workflow: API/RPA based integration to drive Automation and streamline tasks for Underwriters
  • AI (EXL XTRAKTO.AITM) : AI enabled extraction from unstructured documents (new business submission packages, emails, excel, PDF etc.)
  • Analytics : Embedded analytics models to improve decision making (triage, risk selection, declinature, broker and customer insights)

Benefits & Business Impact

  • Quick deployment and faster processes: Ready-to-use components.
  • Customizable and cost effective: Tailored to your needs and reduced costs.
  • Scalable: Multiple products and across geographies.
  • AI-Powered: Enhanced by GenAI UW Assist"
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