HCLTech-DelegateManagementSolution

Overview

In an organization, whenever an employee is on planned leave, all the tasks that are assigned to them need to be re-assigned to another user.

Key Features & Functionality

1. An employee can record his period of absence and select an alternate user(s)/team(s) to whom the tasks need to be reassigned.
2. Consideration of other users' leave plans during delegation.
3. Ability for an employee to select the tasks and reassign them individually.
4. Reassignment of tasks in a seamless manner.
5. Ability to run delegation immediately after logging leave, in an ad hoc manner, or in a scheduled manner.

6. Admin functionality to capture and report leave and reassignment metrics, manage scheduler parameters.

Benefits & Business Impact

1. Seamless delegation
2. Controlled delegation
3. Delegation between multiple users
4. Capture of delegation metrics