Interactions Hub


In order for life sciences organizations to execute their commercial and scientific strategies, they must interact closely with healthcare professionals (HCPs) and organizations (HCOs). They have been managing their HCP/HCO interactions with out-of-the-box technology solutions for over a decade. However, most traditional solutions are inflexible, siloed, and inefficient; lacking key elements for compliance, quality, and a strong return on investment.

Key Features & Functionality

Interactions Hub enables proactive compliance, drives business value and quality, and enhances the HCP / HCO user experience:

  • One application for all interactions: Digitize engagements and external funding activities via a single solution
  • Fastest to go live: Accelerate your implementation with PwC’s out of the box workflows and agile development approach built on a market leading low code platform
  • Enabling your unique process: Configure PwC’s accelerators quickly to adapt your solution to the unique requirements of your business
  • Strong ROI: Boost the efficiency of your operations via intelligent automation, RPA and digital workforce
  • Multi platform: Access your application instantly on your desktop browser, tablet and smartphone from anywhere in the world
  • Unified ecosystem: Seamlessly link and unify your existing systems and processes in the interactions lifecycle
  • Unparalleled flexibility: Unmatched ability to quickly modify your app to react to changes in your external and internal environment

Benefits & Business Impact

Interactions Hub facilitates true digital enablement of the Healthcare Professional ("HCP") and Healthcare Organization ("HCO") interactions process can be game-changing for the pharmaceuticals and life sciences industry, and results in:

  • Proactive Compliance: Systematic, preventative controls enable consistent and compliant execution of funding requests and HCP interactions, globally
  • Business Efficiency & Quality: Increase resource efficiency through automated and streamlined processes while also unlocking value through improved data analytics and dashboarding capabilities.
  • Enhanced HCP / HCO Experience: Simplified interactions and minimal touchpoints required from HCPs / HCOs results in a better user experience and allows you to focus on driving strategic value in the HCP / HCO partnership

This application was formerly called HCP/HCO Interactions.  

View more information on the PWC website -

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