The COVID-19 pandemic has severely impacted the U.S., increasing unemployment and putting unprecedented numbers of individuals at risk of foreclosure and eviction. The American Rescue Plan Act (ARPA) provided up to $9.961 billion in grant funding, through the U.S. Department of the Treasury’s Homeowner Assistance Fund (HAF), to prevent foreclosures. Implementing a program and creating a process to distribute funds is time consuming, labor intensive, and costly for government agencies and can cause significant delays in getting assistance to families in need. These are some of the challenges the government faced in providing assistance to families at risk of eviction and foreclosure:
Key Features & Functionality
IEM partnered with Appian—a company that offers a secure low-code automation platform and a trusted partner of the U.S. Treasury—to deliver the HousingAssistIQ solution, which manages the end-to-end Homeowner Assistance Fund process. This innovative software solution facilitates the processing of large volumes of applications and documents while simultaneously employing fraud detection capabilities. Appian automation ensures HousingAssistIQ increases efficiency, decreases error, and reduces costs. IEM has developed a solution to improve visibility with real-time precision and an automated workflow all in a quickly adaptable and configurable system using the Appian Low-Code Automation Platform.
Benefits & Business Impact
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