Many insurers are embarking on implementations of modern, cloud-based core administration systems. Unfortunately, these large projects are costly multiyear initiatives. Most organizations cannot wait this long to realize the benefits of digitized processes. They need a simpler way to create scalable, flexible solutions - fast. Claims management is one of the areas where agility is needed quickly. Claims lie at the intersection of customer experience and business profitability. They provide the opportunity to deliver a positive customer experience and build loyalty. They also require insurance companies to pay out, an action that impacts profitability.
Key Features & Functionality
KPMG’s Insurance Claims Modernization solution accelerates time to value for digital claims management by transforming end-to-end claims processes and connecting legacy applications to modern digital applications leveraging Appian’s Connected Claims solution built on the Appian low-code automation platform.
With Claims Modernization, insurers can
By providing a bridge between legacy applications and modern core administration systems, the joint offering from KPMG and Appian can help streamline claims operations to optimize claims handling, reduce leakage and generate a simplified, impactful user experience.
KPMG Insurance Claims Modernization quickly connects your core administration system - whether legacy or modern - to the Appian low-code, digital technology. It can enhance and extend your core systems and hedges against obsolescence through flexible integrations with market leading microservice calls.
Benefits & Business Impact
KPMG professionals already built integrations to a wide variety of third-party AI and analytical tools that connect seamlessly into the Appian workflow. Some of the existing and future capabilities include:
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