Overview
Plug-in Notes:
Key Features & Functionality
The Appian Log Reader Plug-in contains functionality to:
How exactly do we read log files across all environments, i.e. under /shared-logs?
For Appian Cloud installations, users with the proper authorization (e.g. anyone with Designer access) can access the logs for the whole environment from all the distributed app servers through the System Logs interface (i.e. <base_url>/suite/logs). You can navigate up in the logs directory to the /shared-logs folder. You can then drill down to the different app server log folders from there.
For On-Prem installations, users should reach out to the team responsible for their Appian instance (usually the IT department) to find out how they provide access to the logs.
Andre Dessens - thanks.. but that leaves me slightly confused, as I'm unclear how we would be expected to put together a comprehensive set of log data for an environment with several app servers. Is there a current supported method for doing such a thing?
The Log Reader plugin doesn't support reading logs in distributed environments. You would only be able to read the logs associated with the application server environment handling your current session.