MSG File Reader

Overview

The MSG File Reader smart service can be used to read the MSG file and it returns all the necessary information like(to, cc, etc.,) and also return the HTML file which contains the body present in the MSG file to retain all formatting and styles.

Key Features & Functionality

Inputs

Msg File (Document) - The msg file to be processed or read.
Document Name (Text) - Name for the newly created HTML Document.
Generated Document Folder (Folder) - Folder to which the output HTML Document to be saved in.
Attachment Folder (Folder) - Folder to which all the attachments to be saved in.

Outputs

Generated Document (Document) - The output Html Document.
Attachments (Document) - The attachments present in the msg file and it is of multiple type.
From - From email address present in the MSG file
Bcc - Bcc email address present in the MSG file. if it is more than it will be returned in comma separated format.
Cc - Cc email address present in the MSG file. if it is more than it will be returned in comma separated format.
To - To email address present in the MSG file. if it is more than it will be returned in comma separated format.
Body - Returns body in the plain text format.
Subject - Returns the subject of the email.
Sent Date - Returns the Sent date of the email.
Error Message (Text) - Error message received.
Error Occurred (Boolean) - Set to true on the occurrence of error.

Appian AppMarket 2 days ago
v1.0.12 Release Notes
- Fixed a bug where the node takes up too much of the heap space.
- Patch fix.
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Praveen Santhosh 6 days ago in reply to MauRap1993

Hi MauRap1993 ,

Thanks for reaching out. We will look into this issue and provide you with a solution.

Regards,

Praveen Santhosh.
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MauRap1993 1 month ago

Hi everyone,

We are currently experiencing a critical issue while using the plugin.

Specifically, we’ve observed a significant increase in heap space utilization on the server nodes, which is severely impacting performance and even causing server restarts.

Do you have any suggestions or recommendations on how to resolve this?

Best regards,
Maurizio
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Appian AppMarket 11 months ago
v1.0.11 Release Notes
- Fixed the issue with retrieving inline images from the MSG file.
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Thomas Pulliam over 1 year ago

Hello,

Every time we try to read a .msg file that has inline image attachments, we receive the following error:

ERROR : java.lang.RuntimeException: java.lang.NullPointerException: Cannot invoke "org.apache.poi.hsmf.datatypes.StringChunk.toString()" because the return value of "org.apache.poi.hsmf.datatypes.AttachmentChunks.getAttachFileName()" is null

Example file here: sample email with inline images.msg
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diogoc743132 over 1 year ago

Hi,

I am getting this error when I try to read a .msg file.

ERROR : java.lang.NullPointerException: Cannot invoke "org.apache.poi.hsmf.datatypes.StringChunk.getValue()" because the return value of "org.apache.poi.hsmf.datatypes.Chunks.getEmailFromChunk()" is null

I have attached the file that I am using.

Account Information Change Request.msg
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Appian AppMarket over 1 year ago
v1.0.10 Release Notes
- The output parameter “from” now returns email instead of displayName.
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vigneshe over 1 year ago in reply to Vic Liang

Hi Vic Liang ,

Thanks for reaching out to us,

We will update the changes you mentioned in the upcoming release.

Regards,
Vignesh E
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Vic Liang over 1 year ago

The output "from" captures the display name only, not the from email address
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vigneshe over 1 year ago in reply to Linh

Hi Linh ,

We can't reproduce the issue you mentioned. Can you share us the sample msg file that you tried with. So that it will be easier to investigate further on the issue. And kindly confirm that you are using the latest version of the plugin.

Thanks,
Vignesh E
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