MSG File Reader

Overview

The MSG File Reader smart service can be used to read the MSG file and it returns all the necessary information like(to, cc, etc.,) and also return the HTML file which contains the body present in the MSG file to retain all formatting and styles.

Key Features & Functionality

Inputs

Msg File (Document) - The msg file to be processed or read.
Document Name (Text) - Name for the newly created HTML Document.
Generated Document Folder (Folder) - Folder to which the output HTML Document to be saved in.
Attachment Folder (Folder) - Folder to which all the attachments to be saved in.

Outputs

Generated Document (Document) - The output Html Document.
Attachments (Document) - The attachments present in the msg file and it is of multiple type.
From - From email address present in the MSG file
Bcc - Bcc email address present in the MSG file. if it is more than it will be returned in comma separated format.
Cc - Cc email address present in the MSG file. if it is more than it will be returned in comma separated format.
To - To email address present in the MSG file. if it is more than it will be returned in comma separated format.
Body - Returns body in the plain text format.
Subject - Returns the subject of the email.
Sent Date - Returns the Sent date of the email.
Error Message (Text) - Error message received.
Error Occurred (Boolean) - Set to true on the occurrence of error.

Appian AppMarket 1 month ago
v1.0.11 Release Notes
- Fixed the issue with retrieving inline images from the MSG file.
- Cancel
- Up 0 Down
- Reply
- More
- Cancel
Thomas Pulliam 2 months ago

Hello,

Every time we try to read a .msg file that has inline image attachments, we receive the following error:

ERROR : java.lang.RuntimeException: java.lang.NullPointerException: Cannot invoke "org.apache.poi.hsmf.datatypes.StringChunk.toString()" because the return value of "org.apache.poi.hsmf.datatypes.AttachmentChunks.getAttachFileName()" is null

Example file here: sample email with inline images.msg
- Cancel
- Up 0 Down
- Reply
- More
- Cancel
diogoc 4 months ago

Hi,

I am getting this error when I try to read a .msg file.

ERROR : java.lang.NullPointerException: Cannot invoke "org.apache.poi.hsmf.datatypes.StringChunk.getValue()" because the return value of "org.apache.poi.hsmf.datatypes.Chunks.getEmailFromChunk()" is null

I have attached the file that I am using.

Account Information Change Request.msg
- Cancel
- Up 0 Down
- Reply
- More
- Cancel
Appian AppMarket 5 months ago
v1.0.10 Release Notes
- The output parameter “from” now returns email instead of displayName.
- Cancel
- Up 0 Down
- Reply
- More
- Cancel
vigneshe 5 months ago in reply to Vic Liang

Hi Vic Liang ,

Thanks for reaching out to us,

We will update the changes you mentioned in the upcoming release.

Regards,
Vignesh E
- Cancel
- Up 0 Down
- Reply
- More
- Cancel
Vic Liang 5 months ago

The output "from" captures the display name only, not the from email address
- Cancel
- Up 0 Down
- Reply
- More
- Cancel
vigneshe 5 months ago in reply to Linh

Hi Linh ,

We can't reproduce the issue you mentioned. Can you share us the sample msg file that you tried with. So that it will be easier to investigate further on the issue. And kindly confirm that you are using the latest version of the plugin.

Thanks,
Vignesh E
- Cancel
- Up 0 Down
- Reply
- More
- Cancel
Linh 5 months ago

Hi team, I'm having an issue with this plug-in that the generated output .html document is coming out blank. The .msg file itself does have content in it though. Is there any way to fix this?
- Cancel
- Up 0 Down
- Reply
- More
- Cancel
Linh 5 months ago in reply to adithyay811

HI team, I'm having the same issue that the generated document in html type is blank. Is there any way to fix this yet?
- Cancel
- Up 0 Down
- Reply
- More
- Cancel
Appian AppMarket 11 months ago
v1.0.9 Release Notes
- Updated plugins as of Appian Version 23.2
- Cancel
- Up 0 Down
- Reply
- More
- Cancel