Personnel Security & Onboarding

Overview

The Personnel Security and Onboarding application provides a standardized approach for onboarding new employees and contractors.

Each user has a single record that tracks all activity over the course of their employment, creating a one-stop shop for all information about a user. Multiple entry points are provided based on whether the new hire is an employee or contractor. Processing flexibility allows requests to proceed as a single workflow, or as a series of ad-hoc interactions. Users can manage active onboarding requests from an easy to use record, and built-in security controls shield PII from users who do not have the requisite permissions. Through Appian's third party integration capabilities, contractors or employees can complete their onboarding paperwork with embedded digital e-signatures resulting in accelerated completion and efficient processing without ever having to leave the platform.

Background investigation workflow guides users through e-QIP completion tasks, allows for collaboration between investigators and handles adjudication results. Users can check for reciprocity if data is available, resulting in reductions in adjudication time that help organizations meet onboarding SLAs. Smart card requests are managed end-to-end, from request to issuance to pick up, guaranteeing a clear chain of custody and minimizing the risk of security breach.

Each module of the on/off boarding includes detailed auditing that logs an event any time a data point is changed. Workflow statuses per module track independently to ensure parallel processing of tasks so that an onboarding request is not held up by any other long-running processes like a background investigation, but can be linked back to an onboarding request to provide a holistic view of a user’s onboarding lifecycle.

Key Features & Functionality

  • Embedded document e-signature leveraging DocuSign
  • Business rules driving document collection, reviewals, etc. depending on position designation
  • Modern personnel security and onboarding reporting
  • Document management of all onboarding documents
  • Document generation for onboarding forms
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