Retail Loan Origination System

Overview

The Retail Loan Origination system by TCS enables end to end automation of the lending journey to deliver improved process efficiency for UK, European, Nordics and extendable to other region. The solution augments human agents using artificial intelligence to increase the potential of the enterprise.

The solution is based on the TCS reference architecture for retail lending and leverages our experience in partnering with global banks to transform their Retail Loan Origination processes. Google Vision is used for data retrieval from key templates in the process. Appian is used as the Digital Process Automation platform for the digitizing the retail lending process using the TCS' AI Loan Decision Engine for risk assessment of the customer.

Key Features & Functionality

• End to End Process - Retail Loan Origination process with predefined rules which can be customized based on an organization's needs.
• Google Vision Integration - To enable data capture from key templates and processing based on it.
• TCS' AI Loan Decision Engine - AI powered decision engine combined with programmatic access to macro-economic parameters to analyze multiple parameters to understand the risk involved in provisioning credit to the requester. The solution provides Explainable AI to help loan officers make the right decision quickly.
• Case Management view  - Available to the Customer and the Loan Request for actions based on the status of the request.