Overview
The use of non-compliant messaging platforms has led enterprises to face billions in regulatory fines. Symphony helps enable auditable, compliance-enabling messaging with clients. With seamless federation across prominent messaging and voice networks, Symphony delivers fast, compliance-enabled communication with clients within their preferred channels. As an industry leader, Symphony helps over a thousand financial institutions facilitate encrypted and compliant communication between clients while simultaneously eliminating internal communication silos.
With the Symphony Chat connected system, you can receive Symphony notifications, create Symphony chats and chat rooms, and quickly manage your conversations. Use this connected system alongside the Symphony component plug-in to embed an out-of-the-box, themable, and easy to use Symphony UI directly into your Appian workflow.
Key Features & Functionality