TCS TempEx Solution

Overview

Today most Medicinal Products are deemed to be temperature controlled or temperature sensitive and are subject to special regulations by Regulatory Authorities. The temperature range varies form ultra-low to controlled ambient to incubator (e.g. hot box shipments). The method of handling, storage and transportation means high degree of nodes from the point of shipment to the point of dispense or dose which could result in temperature excursions.

As a thumb rule , out of every 1000 shipments, there are at least 50 shipments having a temperature execution and one shipment is likely to be discarded. As per Pharma Logistics IQ,the pharmaceutical industry loses $35 billion annually due to failures in temperature-controlled logistics. Therefore, getting end to end visibility, timely detection and control over the shipment and storage lifecycle in real time is necessary to get a window of opportunity to intervene to avoid discard of the shipment.

Therefore, the ability to proactively respond to temperature excursion and potential deviation and share information with the ecosystem involved is of significant value. It is important to focus on a proactive response to temperature deviations, and share relevant information with the ecosystem, such as customers, internal stakeholders, and health authorities.

Key Features & Functionality

TempEx is a TCS Crystallus Composable Business solution created on Appian's Low Code Platform. Embracing the new-age Composable Business philosophy. The solution is built with TCS' domain expertise, contextual knowledge, and industry next-practices leveraging intelligent technologies like Appian as an Enabler.

TempEx Solution enables end-to-end management of temperature excursion between different stakeholders for efficient tracking, monitoring, and visibility. It integrates seamlessly with multiple inputs sources for temperature excursion reporting and provides downstream integration with supply chain and clinical operations systems. This enables enable better compliance , improved operational control, real time collaboration, and timely communication to stakeholders.

The TCS TempEx solution’s key features include:

1. Automate end to end Temperature Excursion Management process
2. The ability for data to be ingested from multiple sources - email, document upload, IoT systems
3. AI/ML-based auto extraction of content from the documents through Appian IDP (Intelligent Document Processing)
4. Tracking of temperature excursion based on clinical study, product name, etc.
5. Logging of temperature excursion information, site name, protocol, dates, outcome
6. Workflow and roles of stakeholders for tracking actions, initiation to closure

Benefits & Business Impact

The TCS TempEx solution’s benefits include:

1. Creation of Standard Operating Procedure (SOP) for each critical steps of manufacturing and distribution that may have triggered temperature excursions
2. 15-20% effort saving
3. To Achieve operational excellence through AI analytics
4. Reduced turnaround time to dispose of temperature excursion
5. Immediate notification of temperature excursion to stakeholders