Groundswell, a thought leader in BPM and Case Management technology, is bringing to market the next generation of Case Management innovation - Unified Dynamic Case Management (UDCM). This solution enables internal and external users to efficiently create cases tied to your business areas through a modern, streamlined process, and facilitates the processing of each case through its entire life-cycle. A defining feature of the UDCM solution is the ability for users to create an infinite number of tailored workflows with no additional development required. These workflows are utilized to efficiently route cases based on their attributes.
Cases can be associated with any entity, such as a business unit or asset, increasing the visibility and availability of information across the organization. The ability to incorporate and utilize existing Appian Records makes the solution ideal for both new Appian customers, as well as for seamless integration into existing platforms. In addition, UDCM offers comprehensive auxiliary capabilities that accelerate efficiency and transparency, such as: knowledge management, automated routing, a reporting suite, and much more!
The flexible power of UDCM is currently being utilized by a federal financial agency, a top 5 international bank, a large nonprofit, and others. UDCM was created by the same individuals that created the original Appian Accelerators.
Key Features & Functionality
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