Invalid email is not logged in the log file

roopeshv1 over 7 years ago

We are using custom "FROM" address for triggering email, when we are mentioning valid email address, it triggers the email properly and generates log that email is parsed. But when we try to send email to an invalid email address or just a word(e.g. abc), it still generates log that email is parsed while our expectation is, it should generate an invalid email address log or email is not delivered kind of information. Kindly Suggest

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0 ChristineH
Certified Lead Developer
over 7 years ago

I am not aware of a way in Appian or the logs to track that, that is really at the level of the SMTP (email server) that you are using. Appian will know if it is successfully sent to the email server, but is then not informed of what happens there. Does that make sense?
Maybe someone here has a solution of a custom service or something that can look at the email server. Or can you look at the logs there?
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0 ChristineH
Certified Lead Developer
over 7 years ago

I am not aware of a way in Appian or the logs to track that, that is really at the level of the SMTP (email server) that you are using. Appian will know if it is successfully sent to the email server, but is then not informed of what happens there. Does that make sense?
Maybe someone here has a solution of a custom service or something that can look at the email server. Or can you look at the logs there?
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