Just Installed Appian for the first time on a Windows machine running SQL Serverr but having trouble starting Appian

Greetings to the Community.

I just installed Appian 18.2 on Windows Server 2018 running SQL Server for a non production environment.  This is my first time.  I then try to start Appian by running C:\appian\services\bin>start.bat -p [password] -s all

What I get is the message below.  Does anyone know what I am getting wrong?

Thanks. 

---

Starting Distributed Transaction Log
Error running script: C:\appian\services\bin\..\conf\zookeeper.properties
java.nio.file.AccessDeniedException: C:\appian\services\bin\..\conf\zookeeper.pr
operties
at sun.nio.fs.WindowsException.translateToIOException(WindowsException.j
ava:83)
at sun.nio.fs.WindowsException.rethrowAsIOException(WindowsException.jav
a:97)
at sun.nio.fs.WindowsException.rethrowAsIOException(WindowsException.jav
a:102)
at sun.nio.fs.WindowsFileSystemProvider.newByteChannel(WindowsFileSystem
Provider.java:230)
at java.nio.file.spi.FileSystemProvider.newOutputStream(FileSystemProvid
er.java:434)
at java.nio.file.Files.newOutputStream(Files.java:216)
at org.codehaus.groovy.runtime.NioGroovyMethods.newOutputStream(NioGroov
yMethods.java:1364)
at org.codehaus.groovy.runtime.NioGroovyMethods.withOutputStream(NioGroo
vyMethods.java:1391)
Unable to start distributed transaction log. Check the Kafka and Zookeeper logs
for more information.
at com.appian.komodo.translog.services.Zookeeper.writeConfig(Zookeeper.g
roovy:176)java.nio.file.AccessDeniedException: C:\appian\services\bin\..\conf\zo
okeeper.properties

at sun.nio.fs.WindowsException.translateToIOException(WindowsException.j
ava:83) ~[?:1.8.0_181]
at com.appian.komodo.translog.DistributedTransactionLog$_closure1.doCall
(DistributedTransactionLog.groovy:76) at sun.nio.fs.WindowsException.rethrowAs
IOException(WindowsException.java:97) ~[?:1.8.0_181]

at sun.nio.fs.WindowsException.rethrowAsIOException(WindowsException.jav
a:102) ~[?:1.8.0_181]
at com.appian.komodo.translog.DistributedTransactionLog$_closure1.call(D
istributedTransactionLog.groovy) at sun.nio.fs.WindowsFileSystemProvider.
newByteChannel(WindowsFileSystemProvider.java:230) ~[?:1.8.0_181]

at java.nio.file.spi.FileSystemProvider.newOutputStream(FileSystemProvid
er.java:434) ~[?:1.8.0_181]
at org.codehaus.groovy.runtime.DefaultGroovyMethods.with(DefaultGroovyMe
thods.java:242) at java.nio.file.Files.newOutputStream(Files.java:216) ~[?:1.8.0
_181]

at org.codehaus.groovy.runtime.NioGroovyMethods.newOutputStream(NioGroov
yMethods.java:1364) ~[groovy-all-2.4.12.jar:2.4.12]
at com.appian.komodo.translog.DistributedTransactionLog.<init>(Distribut
edTransactionLog.groovy:74) at org.codehaus.groovy.runtime.NioGroovyMethods.
withOutputStream(NioGroovyMethods.java:1391) ~[groovy-all-2.4.12.jar:2.4.12]
at com.appian.komodo.translog.services.Zookeeper.writeConfig(Zookeeper.g
roovy:176) ~[komodo-1.95.5.jar:1.95.5]

at com.appian.komodo.translog.DistributedTransactionLog$_closure1.doCall
(DistributedTransactionLog.groovy:76) ~[komodo-1.95.5.jar:1.95.5]
at com.appian.komodo.translog.DistributedTransactionLog.start(Distribute
dTransactionLog.groovy:40) at com.appian.komodo.translog.DistributedTransac
tionLog$_closure1.call(DistributedTransactionLog.groovy) ~[komodo-1.95.5.jar:1.9
5.5]

at org.codehaus.groovy.runtime.DefaultGroovyMethods.with(DefaultGroovyMe
thods.java:242) ~[groovy-all-2.4.12.jar:2.4.12]
at com.appian.komodo.translog.DistributedTransactionLog$start.call(Unkno
wn Source) at com.appian.komodo.translog.DistributedTransactionLog.<init>(D
istributedTransactionLog.groovy:74) ~[komodo-1.95.5.jar:1.95.5]

at com.appian.komodo.translog.DistributedTransactionLog.start(Distribute
dTransactionLog.groovy:40) ~[komodo-1.95.5.jar:1.95.5]
at com.appian.komodo.translog.DistributedTransactionLog$start.call(Unkno
wn Source) ~[?:?]
at org.codehaus.groovy.runtime.callsite.CallSiteArray.defaultCall(CallSi
teArray.java:48) ~[groovy-all-2.4.12.jar:2.4.12]
at org.codehaus.groovy.runtime.callsite.CallSiteArray.defaultCall(CallSi
teArray.java:48) at org.codehaus.groovy.runtime.callsite.AbstractCallSite
.call(AbstractCallSite.java:113) ~[groovy-all-2.4.12.jar:2.4.12]

at org.codehaus.groovy.runtime.callsite.AbstractCallSite.call(AbstractCa
llSite.java:133) ~[groovy-all-2.4.12.jar:2.4.12]
at org.codehaus.groovy.runtime.callsite.AbstractCallSite.call(AbstractCa
llSite.java:113) at com.appian.komodo.StartKomodo.startDistributedTransac
tionLog(StartKomodo.groovy:129) ~[komodo-1.95.5.jar:1.95.5]

at com.appian.komodo.StartKomodo.run(StartKomodo.groovy:79) ~[komodo-1.9
5.5.jar:1.95.5]
at org.codehaus.groovy.runtime.callsite.AbstractCallSite.call(AbstractCa
llSite.java:133) at com.appian.komodo.KomodoScript.runWithExitCode(Komodo
Script.groovy:96) ~[komodo-1.95.5.jar:1.95.5]

at com.appian.komodo.KomodoScript.executeNoExit(KomodoScript.groovy:117)
~[komodo-1.95.5.jar:1.95.5]
at com.appian.komodo.StartKomodo.startDistributedTransactionLog(StartKom
odo.groovy:129) at com.appian.komodo.KomodoScript.execute(KomodoScript.groovy:13
2) ~[komodo-1.95.5.jar:1.95.5]

at com.appian.komodo.StartKomodo.main(StartKomodo.groovy:60) ~[komodo-1.
95.5.jar:1.95.5]
at com.appian.komodo.StartKomodo.run(StartKomodo.groovy:79)
at com.appian.komodo.KomodoScript.runWithExitCode(KomodoScript.groovy:96
)
at com.appian.komodo.KomodoScript.executeNoExit(KomodoScript.groovy:117)

at com.appian.komodo.KomodoScript.execute(KomodoScript.groovy:132)
at com.appian.komodo.StartKomodo.main(StartKomodo.groovy:60)

  Discussion posts and replies are publicly visible

Parents
  • HelloNanfak,

    Please confirm Prakash’ question.
    I have another, Is this the very first error you get ? Have you confirmed the user who execute Appian has access to all the folders ?

    ———
    Starting Distributed Transaction Log
    Error running script: C:\appian\services\bin\..\conf\zookeeper.properties
    java.nio.file.AccessDeniedException: C:\appian\services\bin\..\conf\zookeeper.pr
    operties
    ————-

    Jose
Reply
  • HelloNanfak,

    Please confirm Prakash’ question.
    I have another, Is this the very first error you get ? Have you confirmed the user who execute Appian has access to all the folders ?

    ———
    Starting Distributed Transaction Log
    Error running script: C:\appian\services\bin\..\conf\zookeeper.properties
    java.nio.file.AccessDeniedException: C:\appian\services\bin\..\conf\zookeeper.pr
    operties
    ————-

    Jose
Children