Data server not starting

Hi All,

I have installed 18.3 on my local machine all services are up & running, search-server is running but when i am starting data-server it throwing issue :

Here is the configuration details :

Appian version :18.3

Java version : jdk1.8.0_181-amd64

JAVA_HOME : /usr/java/jdk1.8.0_181-amd64

Mysql Version : 5.7.23

Here is wd-5400 log file details : 

2018-10-29 02:53:49,052 [main] INFO  com.appian.data.server.JvmStarter - Starting JVM: /usr/java/jdk1.8.0_181-amd64/jre/bin/java -server -Duser.timezone=GMT -Xms64m -Xmx128m -Dds.home=/usr/local/appian/data-server -cp /usr/local/appian/data-server/lib/appian-data-server-classpath-0.95.0.jar com.appian.data.server.Watchdog -f
2018-10-29 02:53:50,787 [main] INFO  com.appian.data.server.replication.TopicManager - Connecting to Zookeeper: localhost:2181
2018-10-29 02:54:12,241 [main] INFO  com.appian.data.server.replication.TopicManager - Connecting to Zookeeper: localhost:2181
2018-10-29 02:54:12,248 [main] INFO  com.appian.data.server.Watchdog - Total memory: 64487424, Max memory: 119537664, Free memory: 45291624, Num processors: 4
2018-10-29 02:54:32,286 [main] INFO  com.appian.data.server.Watchdog - JVM version: 1.8.0_181, JVM arguments: -Duser.timezone=GMT -Xms64m -Xmx128m -Dds.home=/usr/local/appian/data-server, JVM current dir: /usr/local/appian/data-server/bin
2018-10-29 02:54:52,653 [vert.x-eventloop-thread-1] INFO  com.appian.data.server.VertxServer - Listening on localhost:5400...
2018-10-29 02:54:52,679 [main] INFO  com.appian.data.server.migration.MigrationEngine - Version on disk (2018-07-06) is verified. No migration required...
2018-10-29 02:54:53,039 [main] INFO  com.appian.data.server.replication.TopicManager - Active brokers: [0 : (EndPoint(localhost,9092,PLAINTEXT)) : null]. Desired replicas: [0]
2018-10-29 02:54:53,045 [main] INFO  com.appian.data.server.replication.TopicManager - Topic ds_txEffects already exists
2018-10-29 02:54:53,045 [main] INFO  com.appian.data.server.replication.TopicManager - Ensuring topic "ds_txEffects" has the correct configuration
2018-10-29 02:54:53,131 [main] INFO  com.appian.data.server.replication.TopicManager - Topic "ds_txEffects" has the correct configuration
2018-10-29 02:54:53,135 [main] INFO  com.appian.data.server.replication.TopicManager - Topic ds_txEffects has desired assigned replicas: [0]
2018-10-29 02:55:09,884 [main] ERROR com.appian.data.server.Watchdog - Shutting down with exit code 1...
com.appian.data.server.UnrecoverableError: Established WebSocket connection but failed to receive heartbeat from localhost:5400.
	at com.appian.data.server.HeartbeatListener$SyncHeartbeatListenerBuilder.create(HeartbeatListener.java:166)
	at com.appian.data.server.JvmStarter.startSync(JvmStarter.java:45)
	at com.appian.data.server.Watchdog.main(Watchdog.java:727)
Caused by: java.util.concurrent.TimeoutException: Timeout waiting for task.
	at com.google.common.util.concurrent.AbstractFuture$Sync.get(AbstractFuture.java:269)
	at com.google.common.util.concurrent.AbstractFuture.get(AbstractFuture.java:96)
	at com.google.common.util.concurrent.Uninterruptibles.getUninterruptibly(Uninterruptibles.java:173)
	at com.appian.data.server.HeartbeatListener$SyncHeartbeatListenerBuilder.create(HeartbeatListener.java:137)
	... 2 more
2018-10-29 02:55:13,310 [main] INFO  com.appian.data.server.Watchdog - Killing data server component hs
2018-10-29 02:55:13,705 [main] INFO  com.appian.data.server.Watchdog - Killing data server component rts:0
2018-10-29 02:55:13,707 [ForkJoinPool.commonPool-worker-1] INFO  com.appian.data.server.Watchdog - Starting HS (port=5402)...
2018-10-29 02:55:13,708 [ForkJoinPool.commonPool-worker-1] INFO  com.appian.data.server.QStarter - Starting q process: /usr/local/appian/data-server/engine/bin/q/l64/q /usr/local/appian/data-server/engine/load.q_ -file hs.q -p 5402 -P 16
2018-10-29 02:55:13,738 [ForkJoinPool.commonPool-worker-2] INFO  com.appian.data.server.Watchdog - Starting RTS-0 (port=5405)...
2018-10-29 02:55:13,738 [ForkJoinPool.commonPool-worker-2] INFO  com.appian.data.server.QStarter - Starting q process: /usr/local/appian/data-server/engine/bin/q/l64/q /usr/local/appian/data-server/engine/load.q_ -file rts.q -p 5405 -P 16 -rts 0
2018-10-29 02:55:23,758 [ForkJoinPool.commonPool-worker-1] ERROR com.appian.data.server.Watchdog - Starting HS (port=5402) FAILED: Established WebSocket connection but failed to receive heartbeat from localhost:5402.
2018-10-29 02:55:23,764 [ForkJoinPool.commonPool-worker-2] ERROR com.appian.data.server.Watchdog - Starting RTS-0 (port=5405) FAILED: Established WebSocket connection but failed to receive heartbeat from localhost:5405.
2018-10-29 02:55:23,765 [main] ERROR com.appian.data.server.Watchdog - Start up failed. Shutting down... Cause: 
java.util.concurrent.CompletionException: com.appian.data.server.UnrecoverableError: Established WebSocket connection but failed to receive heartbeat from localhost:5402.
	at java.util.concurrent.CompletableFuture.encodeThrowable(CompletableFuture.java:273)
	at java.util.concurrent.CompletableFuture.completeThrowable(CompletableFuture.java:280)
	at java.util.concurrent.CompletableFuture$AsyncRun.run(CompletableFuture.java:1629)
	at java.util.concurrent.CompletableFuture$AsyncRun.exec(CompletableFuture.java:1618)
	at java.util.concurrent.ForkJoinTask.doExec(ForkJoinTask.java:289)
	at java.util.concurrent.ForkJoinPool$WorkQueue.runTask(ForkJoinPool.java:1056)
	at java.util.concurrent.ForkJoinPool.runWorker(ForkJoinPool.java:1692)
	at java.util.concurrent.ForkJoinWorkerThread.run(ForkJoinWorkerThread.java:157)
Caused by: com.appian.data.server.UnrecoverableError: Established WebSocket connection but failed to receive heartbeat from localhost:5402.
	at com.appian.data.server.HeartbeatListener$SyncHeartbeatListenerBuilder.create(HeartbeatListener.java:166)
	at com.appian.data.server.QStarter.startSync(QStarter.java:45)
	at com.appian.data.server.Watchdog.startHs(Watchdog.java:376)
	at com.appian.data.server.Watchdog.lambda$heal$0(Watchdog.java:265)
	at java.util.concurrent.CompletableFuture$AsyncRun.run(CompletableFuture.java:1626)
	... 5 more
Caused by: java.util.concurrent.TimeoutException: Timeout waiting for task.
	at com.google.common.util.concurrent.AbstractFuture$Sync.get(AbstractFuture.java:269)
	at com.google.common.util.concurrent.AbstractFuture.get(AbstractFuture.java:96)
	at com.google.common.util.concurrent.Uninterruptibles.getUninterruptibly(Uninterruptibles.java:173)
	at com.appian.data.server.HeartbeatListener$SyncHeartbeatListenerBuilder.create(HeartbeatListener.java:137)
	... 9 more
2018-10-29 02:55:23,767 [main] INFO  com.appian.data.server.Watchdog - Stopping data server using /usr/local/appian/data-server/bin/stop.sh

 

data -server log file : 

0 [main] INFO com.appian.data.TopologyFactory  - Loading topology /usr/local/appian/data-server/conf/appian-topology.xml
564 [main] INFO com.appian.data.server.config.CustomPropertiesConfiguration  - Configuration file custom.properties does not exist. Default settings will be used.
598 [main] INFO com.appian.data.server.Watchdog  - Initializing log4j (processName=wd-5400, logsDir=/usr/local/appian/data-server/../logs/data-server) from /usr/local/appian/data-server/conf/log4j.properties
2018-10-29 02:53:50,787 wd-5400 [main] INFO  com.appian.data.server.replication.TopicManager - Connecting to Zookeeper: localhost:2181
2018-10-29 02:54:12,241 wd-5400 [main] INFO  com.appian.data.server.replication.TopicManager - Connecting to Zookeeper: localhost:2181
2018-10-29 02:54:12,248 wd-5400 [main] INFO  com.appian.data.server.Watchdog - Total memory: 64487424, Max memory: 119537664, Free memory: 45291624, Num processors: 4
2018-10-29 02:54:32,286 wd-5400 [main] INFO  com.appian.data.server.Watchdog - JVM version: 1.8.0_181, JVM arguments: -Duser.timezone=GMT -Xms64m -Xmx128m -Dds.home=/usr/local/appian/data-server, JVM current dir: /usr/local/appian/data-server/bin
2018-10-29 02:54:52,653 wd-5400 [vert.x-eventloop-thread-1] INFO  com.appian.data.server.VertxServer - Listening on localhost:5400...
2018-10-29 02:54:52,679 wd-5400 [main] INFO  com.appian.data.server.migration.MigrationEngine - Version on disk (2018-07-06) is verified. No migration required...
2018-10-29 02:54:53,039 wd-5400 [main] INFO  com.appian.data.server.replication.TopicManager - Active brokers: [0 : (EndPoint(localhost,9092,PLAINTEXT)) : null]. Desired replicas: [0]
2018-10-29 02:54:53,045 wd-5400 [main] INFO  com.appian.data.server.replication.TopicManager - Topic ds_txEffects already exists
2018-10-29 02:54:53,045 wd-5400 [main] INFO  com.appian.data.server.replication.TopicManager - Ensuring topic "ds_txEffects" has the correct configuration
2018-10-29 02:54:53,131 wd-5400 [main] INFO  com.appian.data.server.replication.TopicManager - Topic "ds_txEffects" has the correct configuration
2018-10-29 02:54:53,135 wd-5400 [main] INFO  com.appian.data.server.replication.TopicManager - Topic ds_txEffects has desired assigned replicas: [0]
2018-10-29 08:25:23,830 Stopping Data Server...
2018-10-29 08:25:23,847 Data Server stopped successfully.

 

Already went through the link : https://community.appian.com/discussions/f/administration/12170/issue-with-data-server-startup-step-12-of-quick-installation-guide

Any help would be appreciated.

Regards

Abhay Giri

  Discussion posts and replies are publicly visible

Parents Reply Children
No Data