1. shutdown failed with below error messages - saying "The following services failed to checkpoint while shutting down" and started again.
2. due to lack of space availability - checkpoint is not happed for last two weeks. now increased disk space and did manual checkpoint with below command " <APPIAN_HOME>/services/bin/checkpoint.sh"
but it did not create any .KDB files in the archive directory
can you please help how to stop the engines with proper check pointing
The following services failed to checkpoint while shutting down: [analytics00, analytics01, analytics02, channels, content, download-stats, execution00, execution01, execution02, forums, groups, notifications, notifications-email, portal, process-design]. Service Manager will not be stopped.Starting analytics00Starting analytics01Starting analytics02Starting channelsStarting contentStarting download-statsStarting execution00Starting execution01Starting execution02Starting forumsStarting groupsStarting notificationsStarting notifications-emailStarting portalStarting process-design
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AFAIK, the following command:
./stop.sh -p <password> -s allshould solve the problem. Maybe is worth to open a ticket with Appian, if this is not working
Open a support case to have an engineer help you evaluate the best course of action, especially if this is a production environment.
You may have to kill the processes if they won't shutdown gracefully, but it is best to work with support for a scenario like this as they can help evaluate the risk and if any action is required to brings things backup without data loss.
hello,
Could you please let me know how it is resolved?
thanks,
Sushma
Hi, This was due to disk space issue. After increasing disk space, I did stop process and got stopped. but it took bit longer time.