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I recently updated our local server to Appian 7.3. Everything seems to be be fin
Sachin Pandey
A Score Level 1
over 10 years ago
I recently updated our local server to Appian 7.3. Everything seems to be be fine except all smart node images are missing when you open a process modeler. Can anyone guide me to resolve this issue?
Thanks in advance,
Sachin...
OriginalPostID-91488
OriginalPostID-91488
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Eduardo Fuentes
Appian Employee
over 10 years ago
1. Stop the application server
2. Delete the application server log
3. Start the application server
4. Open it in a text editor and go all the way to the top
5. Do a "Find All" of the word "failed" and see if they are plug-ins failing to deploy or if you are indeed deploying the necessary plug-ins, if this is a migration (e.g. you went from Appian 7.2 or older to 7.3 it could be you didn't bring the plug-ins from _admin\\plugins with you which means the icons will be missing when you open an existing model.
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Eduardo Fuentes
Appian Employee
over 10 years ago
1. Stop the application server
2. Delete the application server log
3. Start the application server
4. Open it in a text editor and go all the way to the top
5. Do a "Find All" of the word "failed" and see if they are plug-ins failing to deploy or if you are indeed deploying the necessary plug-ins, if this is a migration (e.g. you went from Appian 7.2 or older to 7.3 it could be you didn't bring the plug-ins from _admin\\plugins with you which means the icons will be missing when you open an existing model.
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