Uninstall Plugin on Cloud Premise

A Score Level 2

we recently got upgraded to 19.4 and to run the in-build health check feature, system is directing to uninstall the existing health check plugin.

we are on appian managed cloud permise.

Is there a way to get it uninstalled without Appian Case, please suggest.

Parents
  • As already stated by Shanmukha - only Appian staff can remove the Plug In.

    We usually raise a support case providing the details required to get the Plug In removed from a specified environments.

    I have asked for an enhancement if the ability to remove the Plug In could be added to the Admin Console so that it becomes a self service request - as this would be quite handy when it comes to timing of replacing Plug Ins that have been superceded by new plug ins - Content Tools being a prime example. 

Reply
  • As already stated by Shanmukha - only Appian staff can remove the Plug In.

    We usually raise a support case providing the details required to get the Plug In removed from a specified environments.

    I have asked for an enhancement if the ability to remove the Plug In could be added to the Admin Console so that it becomes a self service request - as this would be quite handy when it comes to timing of replacing Plug Ins that have been superceded by new plug ins - Content Tools being a prime example. 

Children
No Data

 Discussion posts and replies are publicly visible