So we recently got updated to Appian 20.4. I was doing some smoke testing and found out that emails are not being send out from the env. I wanted to find out where I can find the logs for this issue?Email Node Details:
From: Custom Sender, Display Name: ***_Notifications Sender EMail: ****_Notifications@****.appiancloud.com To: toemailaddress("xxx@xxx.com")
Note: We are on Cloud. I wanted to do some preliminary checks before I raise a ticket with Appian.
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Hi bhushanc581,
Did you check if the Email flag that allows the environment to send emails is active in the Admin Console (find it in the Email sub-menu)? Did you see anything strange in the tomcat-stdOut.log or in the notification-email logs?
Hey Pedro Simões,send emails was deactivated by one of team members which caused this issue.thanks for the pointers.