I am getting the following error in the log file (application-server.log)

jacquesc over 11 years ago

I am getting the following error in the log file (application-server.log)
LockException: Process Model is locked by another user
The user's process does not open.
Does anyone have a solution for this?
Thanks,
...

Discussion posts and replies are publicly visible

Parents

0 jacquesc over 11 years ago

Hello Alex. Thanks for your quick reply. This issue started when a user tried to edit one of his processes and it would not open. I looked at the log file and saw the lock error. We have opened a ticket with tech support as this is something that they have not seen before. Thanks again.
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel

Reply

0 jacquesc over 11 years ago

Hello Alex. Thanks for your quick reply. This issue started when a user tried to edit one of his processes and it would not open. I looked at the log file and saw the lock error. We have opened a ticket with tech support as this is something that they have not seen before. Thanks again.
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel

Children

No Data