Appian Community Multi-Factor Authentication

Question

Dear all, 
 I need to change the phone number to send the SMS for multifactor authentication. Do you know how I can do it? 
 Thanks in advance. 
 Best Regards 
 Patricia

Joshua Daniels · Answer

If you go to your settings, and then look under the sign-in section, you can click 'Reset Password'. 
 It will then take you to a completely different page where you can change your MFA settings. 
 
 Or you can just go straight to the page with this link: login.appian.com/.../settings

agam · Answer

You can try updating your mobile number in you profile, if that doesnt work, send an email to appian support / raise a case. They would reset your MFA. 
 Support Email: support@appian.com 
 For Support case, visit: https://forum.appian.com/suite/sites/myappian/page/support

Appian Community Multi-Factor Authentication

Top Replies