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After upgrading to hot fix B for7.5, and confirming the hot fix was installed by
arik
over 10 years ago
After upgrading to hot fix B for7.5, and confirming the hot fix was installed by checking the build info, we are still getting a browser out of date issue when connecting from browsers pre IE10. We are also getting the following error in the suite/admin console: When clicking on change logo: "Unrecoverable Error. An Unrecoverable error was encountered while processing your request. To prevent losing your work, copy the expression below before reloading your browser." There however, is no expression, just a white line. See attached....
OriginalPostID-112683
OriginalPostID-112683
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Aleksi White
Appian Employee
over 10 years ago
To clarify, you saw both of these issues before applying the hotfix?
Is the browser being used with compatibility mode turned on? Which browsers specifically, if pre IE10? Try clearing your browser cache. And please note that the admin console will not work in IE8.
Could you attach your application-server.log?
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Aleksi White
Appian Employee
over 10 years ago
To clarify, you saw both of these issues before applying the hotfix?
Is the browser being used with compatibility mode turned on? Which browsers specifically, if pre IE10? Try clearing your browser cache. And please note that the admin console will not work in IE8.
Could you attach your application-server.log?
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