We are interacting with our JIRA issues system and when we encounter a new user

randyo722 over 11 years ago

We are interacting with our JIRA issues system and when we encounter a new user on the JIRA issues, we add them as a user in Appian. Their LDAP network credentials are their login but Appian sends them an email with a temp password instead of informing them to use their network credentials.

Is there a way to configure this email to inform them to use their network credentials?...

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0 venkateshr over 11 years ago

Hi - In the custom.properties file of your Appian Installation, there is a section called "Email templates for temporary passwords". You may want to look into this to update the template of this outbound email. If you are a cloud customer, you might want to check with support on how to get the template adjusted.
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0 Giobis over 9 years ago

Hello randyo722,
I'm interesting about the interaction between Appian and Jira. How you have make it?
I think that the way is to use http query smart service. is it right? Could you give me any suggestion for this topic ?
Thanks a lot
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