Requirement: To address issues where emails sent through the Email Smart service are marked as junk or trigger warnings when received by clients, I've implemented a custom sender in the "from" address.
However, in the admin console, the verification status is not confirmed. When attempting to verify, I encounter an error prompting the creation of DNS records. Can someone provide guidance on creating these DNS records?
Thanks,Shashank
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Add a TXT record containing the verification information provided by Appian in your DNS settings. This step helps authenticate the sender email address potentially reducing spam triggers and warnings.