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We are getting a below a error in the server.log file any clues ? ERR
rahulp
over 9 years ago
We are getting a below a error in the server.log file any clues ?
ERROR [org.apache.catalina.core.ContainerBase.[jboss.web].[default-host].[/suite]] (ajp-/0.0.0.0:8009-52) Exception while dispatching incoming RPC call: com.google.gwt.user.client.rpc.SerializationException: Type '[Lcom.appiancorp.suiteapi.type.Datatype;'
Thanks,
Rahul
...
OriginalPostID-117002
OriginalPostID-117002
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Eduardo Fuentes
Appian Employee
over 9 years ago
1. If you're using a web server make sure you've copied the static content (web.war) to the web server if you recently upgraded Appian or applied a hotfix. If your web server is static content and is no up-to-date it can serving static content from a previous Appian version or from a non-hotfixed version which can cause this error.
2. Another thing to check is: open runtime_ear|ear/suite.ear/custom.properties and review the values of
conf.suite.SCHEME=
conf.suite.SERVER_AND_PORT=
you need to make sure the match the exact URL you are using to access Appian. The error you are seeing suggests there's a mismatch between those settings and the URL you are using in the browser.
For the example above the URL would be
myserver.appiancorp.com:8080/suite
while for these other example
conf.suite.SCHEME=https
conf.suite.SERVER_AND_PORT=myserver.appiancorp.com
it would be
myserver.appiancorp.com/suite
One more example
conf.suite.SCHEME=http
conf.suite.SERVER_AND_PORT=myserver.appiancorp.com
would be
myserver.appiancorp.com/suite
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