We are getting a below a error in the server.log file any clues ? ERR

1. If you're using a web server make sure you've copied the static content (web.war) to the web server if you recently upgraded Appian or applied a hotfix. If your web server is static content and is no up-to-date it can serving static content from a previous Appian version or from a non-hotfixed version which can cause this error.

2. Another thing to check is: open runtime_ear|ear/suite.ear/custom.properties and review the values of

conf.suite.SCHEME=
conf.suite.SERVER_AND_PORT=

you need to make sure the match the exact URL you are using to access Appian. The error you are seeing suggests there's a mismatch between those settings and the URL you are using in the browser.

For the example above the URL would be

myserver.appiancorp.com:8080/suite

while for these other example

conf.suite.SCHEME=https
conf.suite.SERVER_AND_PORT=myserver.appiancorp.com

it would be

myserver.appiancorp.com/suite

One more example

conf.suite.SCHEME=http
conf.suite.SERVER_AND_PORT=myserver.appiancorp.com

would be myserver.appiancorp.com/suite

1. If you're using a web server make sure you've copied the static content (web.war) to the web server if you recently upgraded Appian or applied a hotfix. If your web server is static content and is no up-to-date it can serving static content from a previous Appian version or from a non-hotfixed version which can cause this error.

2. Another thing to check is: open runtime_ear|ear/suite.ear/custom.properties and review the values of

conf.suite.SCHEME=
conf.suite.SERVER_AND_PORT=

you need to make sure the match the exact URL you are using to access Appian. The error you are seeing suggests there's a mismatch between those settings and the URL you are using in the browser.

For the example above the URL would be

myserver.appiancorp.com:8080/suite

while for these other example

conf.suite.SCHEME=https
conf.suite.SERVER_AND_PORT=myserver.appiancorp.com

it would be

myserver.appiancorp.com/suite

One more example

conf.suite.SCHEME=http
conf.suite.SERVER_AND_PORT=myserver.appiancorp.com

would be myserver.appiancorp.com/suite