Appian Community
Site
Search
Sign In/Register
Site
Search
User
DISCUSS
LEARN
SUCCESS
SUPPORT
Documentation
AppMarket
More
Cancel
I'm looking for ...
State
Not Answered
Replies
4 replies
Subscribers
9 subscribers
Views
1562 views
Users
0 members are here
Share
More
Cancel
Related Discussions
Home
»
Discussions
»
Administration
I have installed Appian 7.5 on my local system having Windows 7. Tempo & Des
tushark171
over 9 years ago
I have installed Appian 7.5 on my local system having Windows 7. Tempo & Designer is working as expected but not Admin.
When I am opening Admin and click on "Third Party-Credentials" is gives me Unrecoverable Error. Please find attached screenshot on
application log.
Thanks in advance!!!...
application-server.log
OriginalPostID-119137
OriginalPostID-119137
Discussion posts and replies are publicly visible
Parents
0
Eduardo Fuentes
Appian Employee
over 9 years ago
1. Your log shows you were using the account with user name "Administrator"
2014-08-13 15:51:13,571 [http-/0.0.0.0:8080-5] ERROR com.appiancorp.sailapp.urlrewrite.AdminApplicationFilterForwarder - Unauthorized user, WebServiceContext[Administrator : null], attempted to access /suite/admin/. User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; rv:11.0) like Gecko
Does the log show that because you indeed tried several times to test with this account?
3. What is the exact username you tried with that showed you the pop-up from the screenshot?
4. Can you please verify the conf.suite.SERVER_AND_PORT setting is properly set and matches your URL as explained here:
forum.appian.com/.../e-117002
this will basically prevent from moving from one screen to another and not that pop-up bit still something to check.
5. Can you click the Signout button, delete your browser cache and then try again with the test account? (Remember, DO NOT USE "Administrator")
Cancel
Vote Up
0
Vote Down
Sign in to reply
Verify Answer
Cancel
Reply
0
Eduardo Fuentes
Appian Employee
over 9 years ago
1. Your log shows you were using the account with user name "Administrator"
2014-08-13 15:51:13,571 [http-/0.0.0.0:8080-5] ERROR com.appiancorp.sailapp.urlrewrite.AdminApplicationFilterForwarder - Unauthorized user, WebServiceContext[Administrator : null], attempted to access /suite/admin/. User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; rv:11.0) like Gecko
Does the log show that because you indeed tried several times to test with this account?
3. What is the exact username you tried with that showed you the pop-up from the screenshot?
4. Can you please verify the conf.suite.SERVER_AND_PORT setting is properly set and matches your URL as explained here:
forum.appian.com/.../e-117002
this will basically prevent from moving from one screen to another and not that pop-up bit still something to check.
5. Can you click the Signout button, delete your browser cache and then try again with the test account? (Remember, DO NOT USE "Administrator")
Cancel
Vote Up
0
Vote Down
Sign in to reply
Verify Answer
Cancel
Children
No Data