Hello, I probably stop APPIAN in a wrong way because i have errors w

Victor Bouchery

A Score Level 2

over 9 years ago

Hello,
I probably stop APPIAN in a wrong way because i have errors with process-exec when i try to start.
when i run the checkengine script i have this message for each Process-Exec " Unable to contact server:parse":

## Process-Exec01 ## (2014-11-05 16:53:43 GMT) ## Process-Exec01 ##
Application Issues (Process-Exec01)
_Severity_ _Details_
FATAL! No gateway is active.
Gateway Issues (Process-Exec01)
_GW_ _Severity_ _Details_
1 N/A Unable to communicate with the server
Gateway Details (Process-Exec01):
_GW_ _Host_ _Port_ _Resp_ _Trans_ _Conn_ _Online_ _Size_
1 localhost 5028 Unable to contact server:parse

And at the final :
Process-Exec00 0/1 * FATAL! No gateway is active.
Process-Exec01 0/1 * FATAL! No gateway is active.
Process-Exe...

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0 Eduardo Fuentes
Appian Employee
over 9 years ago

Thank you for the update, I am glad this is working fine now, just make sure that after reverting all engines to the previous snapshot you also reset the analytics engine, this is the only engine you can do this without losing data:

1. Stop the app server and Appian
2. Make sure the engines stop completely
3. Delete pa*.kdb from

<APPIAN_HOME>/server/process/analytics/0000/gw1/
<APPIAN_HOME>/server/process/analytics/0001/gw1/
<APPIAN_HOME>/server/process/analytics/00002/gw1/

4. Start the environment the normal way you do it.
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0 Eduardo Fuentes
Appian Employee
over 9 years ago

Thank you for the update, I am glad this is working fine now, just make sure that after reverting all engines to the previous snapshot you also reset the analytics engine, this is the only engine you can do this without losing data:

1. Stop the app server and Appian
2. Make sure the engines stop completely
3. Delete pa*.kdb from

<APPIAN_HOME>/server/process/analytics/0000/gw1/
<APPIAN_HOME>/server/process/analytics/0001/gw1/
<APPIAN_HOME>/server/process/analytics/00002/gw1/

4. Start the environment the normal way you do it.
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