Hello All, I have already configured Appian to Poll Additional Email

Hello All,

I have already configured Appian to Poll Additional Email Accounts with Jboss Application servers and same need to perform on weblogic application server.
We are using weblogic 12.1.2 as application server with Appian 7.8 and configuring Appian to Poll Additional Email Accounts.
I have configured all required parameters like
1. Enable Anonymous Access in custom.properties file
2. Enable public events on process models
3. Performed all setting related to JMS or other as per documentation for weblogic server
4. Enable logs in appian_log4j.properties
5. Correctly configured ejb-jar.xml file which is now reading the emails from mentioned email account.
6. configured conf.mailhandler.alias.emailaccountname=processmodeluuid0004cedf-a045-8000-234b-c0a8031014c0 in custom.properties where emailaccount name is same value is used in ejb-jar.xml with property userName first part like emailaccountname@domain.com

After this configurati...

OriginalPostID-142196

OriginalPostID-142196

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  • ...on Appian application only able to read emails and cannot forward to destination PMUUID.
    Log are as below
    2015-03-20 06:53:42,063 [Appian EmailHandlerBean - 116806] ERROR com.appiancorp.mdb.EmailHandlerBean - Error receiving message in EmailHandlerBean MDB
    javax.mail.MessagingException: Message could not be sent;
    nested exception is:
    com.appiancorp.messaging.ProcessRouteMissingException: APNX-1-8001-001: No Process Routing Information Provided: Needs one of DestinationEventPersistentID, DestinationProcessID, DestinationPMID, DestinationPMUUID
    at com.appiancorp.messaging.MessagePublisherServiceImpl.publishMessageToProcess(MessagePublisherServiceImpl.java:492)

    I have noticed some difference in file C:\\APPIAN_HOME\\ear\\suite.ear\\email-handler.jar\\META-INF\\jboss-ejb3.xml is pointing to correct value <r:resource-adapter-name>suite.ear#email-poller.rar</r:resource-adapter-name>.
    But for weblogic related file C:\\APPIAN_HOME\\ear\\suite.ear\\email-handler.jar\\META-INF\\we...
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  • ...on Appian application only able to read emails and cannot forward to destination PMUUID.
    Log are as below
    2015-03-20 06:53:42,063 [Appian EmailHandlerBean - 116806] ERROR com.appiancorp.mdb.EmailHandlerBean - Error receiving message in EmailHandlerBean MDB
    javax.mail.MessagingException: Message could not be sent;
    nested exception is:
    com.appiancorp.messaging.ProcessRouteMissingException: APNX-1-8001-001: No Process Routing Information Provided: Needs one of DestinationEventPersistentID, DestinationProcessID, DestinationPMID, DestinationPMUUID
    at com.appiancorp.messaging.MessagePublisherServiceImpl.publishMessageToProcess(MessagePublisherServiceImpl.java:492)

    I have noticed some difference in file C:\\APPIAN_HOME\\ear\\suite.ear\\email-handler.jar\\META-INF\\jboss-ejb3.xml is pointing to correct value <r:resource-adapter-name>suite.ear#email-poller.rar</r:resource-adapter-name>.
    But for weblogic related file C:\\APPIAN_HOME\\ear\\suite.ear\\email-handler.jar\\META-INF\\we...
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