I am trying to configure email in Appian so an email can be sent using GMAIL acc

Hi,

we also facing the same issue with sending mails.
we are using office365 as mail server, configured this SMTP as host.
we did the setting as mentioned in forum. forum.appian.com/.../Mail_Server_Setup.html
conf.mailhandler.mail.smtp.host=SMTP_HOST:PORT
conf.mailhandler.mail.smtp.auth=true
conf.mailhandler.mail.user=myuser@abc.com
password is mentioned in password.properties file.
conf.password.SMTP=mypassword

Notification sender is also configured.
conf.mailhandler.ntf_sndr_addr=myuser@abc.com
conf.mailhandler.ntf_sndr_name=myuser

We tested the connectivity from the appian server.
ping SMTP_HOST
telnet SMTP_HOST:PORT

while sending mails we got an error.
[Appian Work Item - 1 - NotificationsEmail : MailRequest] ERROR com.appiancorp.ap2.util.Mail - Could not send mail via SMTP_HOST:PORT to.

Any suggestion to resolve this.

Thanks.

Hi,

we also facing the same issue with sending mails.
we are using office365 as mail server, configured this SMTP as host.
we did the setting as mentioned in forum. forum.appian.com/.../Mail_Server_Setup.html
conf.mailhandler.mail.smtp.host=SMTP_HOST:PORT
conf.mailhandler.mail.smtp.auth=true
conf.mailhandler.mail.user=myuser@abc.com
password is mentioned in password.properties file.
conf.password.SMTP=mypassword

Notification sender is also configured.
conf.mailhandler.ntf_sndr_addr=myuser@abc.com
conf.mailhandler.ntf_sndr_name=myuser

We tested the connectivity from the appian server.
ping SMTP_HOST
telnet SMTP_HOST:PORT

while sending mails we got an error.
[Appian Work Item - 1 - NotificationsEmail : MailRequest] ERROR com.appiancorp.ap2.util.Mail - Could not send mail via SMTP_HOST:PORT to.

Any suggestion to resolve this.

Thanks.