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I am trying to configure email in Appian so an email can be sent using GMAIL acc
maheshp664
over 9 years ago
I am trying to configure email in Appian so an email can be sent using GMAIL account. Does Appian allow sending email via an existing GMAIL account? If yes, what are the configuration to be made. I have made changes called out in the configure email documentation.
OriginalPostID-142332
OriginalPostID-142332
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Sathya Srinivasan
Appian Employee
over 9 years ago
See
forum.appian.com/.../Mail_Server_Setup.html
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maheshp664
over 9 years ago
I have seen that documentation but it did not work for me. Question is does Appian support sending email via an existing Gmail account? I do not have a local mail server.
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Sathya Srinivasan
Appian Employee
over 9 years ago
Yes, you should be able to. I've done this in the past. You would require smtp host, require tls, un and pw. check the log to see what the error message is.
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maheshp664
over 9 years ago
Sathya, I did configure the mail in custom.properties but could not make it work. The mail setup part of custom.properties is attached. Please let me know if I am missing something.
Custom.Properties-Mail.docx
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stephanek
over 9 years ago
Hi maheshp664 , your configuration looks fine . but i can't find informations related to your password . i hope you Define the username here and the
password in a separate file passwords.properties. after you deploy that file should be remooved. for testing purpose you can modify your actual file with these two lines:
conf.mailhandler.mail.transport.protocol=smtps "in your actual file u use smtp"
conf.mailhandler.mail.password=hereYourPassword "just for testing then you should put it in a separate file as suggested in the guide.
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abhi.jana
Appian Employee
over 9 years ago
Adding to the previous note, ensure that you generate and add an application-specific password in your passwords.properties and not the account password.
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maheshp664
over 9 years ago
Hello All: I was able to send email using Gmail account. Appreciate all the input that has been given - it certainly helped.
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Venu
over 8 years ago
Hi,
we also facing the same issue with sending mails.
we are using office365 as mail server, configured this SMTP as host.
we did the setting as mentioned in forum.
forum.appian.com/.../Mail_Server_Setup.html
conf.mailhandler.mail.smtp.host=SMTP_HOST:PORT
conf.mailhandler.mail.smtp.auth=true
conf.mailhandler.mail.user=myuser@abc.com
password is mentioned in password.properties file.
conf.password.SMTP=mypassword
Notification sender is also configured.
conf.mailhandler.ntf_sndr_addr=myuser@abc.com
conf.mailhandler.ntf_sndr_name=myuser
We tested the connectivity from the appian server.
ping SMTP_HOST
telnet SMTP_HOST:PORT
while sending mails we got an error.
[Appian Work Item - 1 - NotificationsEmail : MailRequest] ERROR com.appiancorp.ap2.util.Mail - Could not send mail via SMTP_HOST:PORT to.
Any suggestion to resolve this.
Thanks.
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