When I did my migration from Appian 7.7 to 7.9, I lost all my users and groups f

When I did my migration from Appian 7.7 to 7.9, I lost all my users and groups from within Appian even after migrating all my old .kdb files as per forum.appian.com/.../Migration_Guide.html.
Does anyone have any idea what would cause this to occur?
What .kdb files hold the user data or is that stored elsewhere?

OriginalPostID-147539

OriginalPostID-147539

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