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I am trying to access the Appian Administration Console to change logo, etc. I a
mmukofsky
over 8 years ago
I am trying to access the Appian Administration Console to change logo, etc. I am getting a pink box error when I try to access
yoursite.example.com/.../admin
There is no text in the error dialog. See screenprint attached. Any idea what is going on?
Thanks,
Michael
OriginalPostID-150320
OriginalPostID-150320
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niharika.bitra
Appian Employee
over 8 years ago
@Michael
As per Andrew's comment, we can test this by running a network capture through Fiddler and seeing either 400 or 500 error codes. Can you try the following?
1. Start network capture
2. Reproduce the issue
3. Stop the network capture
4. Attach the output here
Also, are you getting this issue in all browsers? Please attach the appian logs directory.
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niharika.bitra
Appian Employee
over 8 years ago
@Michael
As per Andrew's comment, we can test this by running a network capture through Fiddler and seeing either 400 or 500 error codes. Can you try the following?
1. Start network capture
2. Reproduce the issue
3. Stop the network capture
4. Attach the output here
Also, are you getting this issue in all browsers? Please attach the appian logs directory.
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