Hi We are b getting below error while log into the server. Need urgent he

ajinkyab277

Certified Lead Developer

over 9 years ago

Hi
We are b getting below error while log into the server. Need urgent help on this.
PFA server.log and application-server.log

2015-06-04 02:13:59,342 [http-/0.0.0.0:80-2] ERROR com.appiancorp.ag.util.Utilities - Group membership validation failed in process for user [BendreA]
java.lang.RuntimeException: java.lang.InterruptedException: Work couldn't complete in the designated time: 60000 milliseconds.
at com.appiancorp.process.analytics2.service.ProcessAnalyticsServiceFacade.validateGroupMembership(ProcessAnalyticsServiceFacade.java:2386)

logs.zip

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0 Eduardo Fuentes
Appian Employee
over 9 years ago

It seems a plug-in or a long running report is hitting hard the Analytics engine preventing users from logging in. I suggest you schedule a restart of the application server to kill any long running request.
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0 Eduardo Fuentes
Appian Employee
over 9 years ago

It seems a plug-in or a long running report is hitting hard the Analytics engine preventing users from logging in. I suggest you schedule a restart of the application server to kill any long running request.
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