Hello, We have a case in which two users were created with the userna

thanosm over 9 years ago

Hello,

We have a case in which two users were created with the usernames "p687" and "P687".
I see 2 user profiles within Appian, but how does Appian handle these user profiles? Are they separate entities?
Should i be able to login with both?

If i search for a user's profile using Appian's JAVA API, is the username case sensitive?

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0 thanosm over 9 years ago

@sikhivahans Thank you for your input. I just went through that Documentation. Since this is quite clear and straight forward, my questions is what should we now regarding the second user that was created? I know that user profiles can not be deleted from Appian. Would deactivating the second user profile be enough? Should i open a support case for this issue of ours?
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0 thanosm over 9 years ago

@sikhivahans Thank you for your input. I just went through that Documentation. Since this is quite clear and straight forward, my questions is what should we now regarding the second user that was created? I know that user profiles can not be deleted from Appian. Would deactivating the second user profile be enough? Should i open a support case for this issue of ours?
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