I am having trouble sending emails in our 7.8 instance using the following docum

Forrest Richardson

Certified Lead Developer

over 9 years ago

I am having trouble sending emails in our 7.8 instance using the following documentation forum.appian.com/.../Mail_Server_Setup.html. I have updated the password.properties with my SMTP user password and local.properties (ACM) accordingly and have verified the credentials of the SMTP user . We are using SES which is Amazon Web Services SMTP server, has anyone else used SES with appian to send email? The root cause looks to be "530 Authentication required". Am I missing any other necessary configuration?. email portion of local.properties and log attached.

(email)local.properties

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0 Tom Ryan
Appian Employee
over 9 years ago

It does look like an issue with your authentication settings. To narrow down the root cause, you could look at the steps here: forum.appian.com/.../Mail_Server_Setup.html
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0 Tom Ryan
Appian Employee
over 9 years ago

It does look like an issue with your authentication settings. To narrow down the root cause, you could look at the steps here: forum.appian.com/.../Mail_Server_Setup.html
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